Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    ISM Saddles, LLC

    Copyright © 2015-2017 ISM Saddles, LLC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2015-2017 ISM Saddles, LLC. All rights reserved.



  • Return Policy


  • ISM Saddles, LLC

    Return Policy for purchases made from ISM Saddles, LLC:

    If you wish to return a newly purchased ISM Saddle from our on-line store at
    ISMseat.com, you may do so within 30 days from the date of purchase. Your ISM
    Saddle must be in its original packaging and both the packaging and the ISM
    Saddlemust be in new condition. You will be refunded for the cost of the saddle only.
    Please notify orders@ismseat.com with:
    • A copy of your receipt
    • Reason for your return
    If approved, you will be issued a Return Authorization (RA) number. Please write 
    this number on the outside of the shipping box. Return shipping and handling
    charges are the responsibility of the customer. Packages that do not have an RA number on the outside of the shipping box will be refused.

    Please return the purchase to: 

    ISM Saddles, LLC
    Attn: Returns RA#_________
    1909 Foggy Ridge Parkway
    Lutz, Florida 33559

    If you have any other questions, please contact Customer Service at 
    813-909-1441.
    1909 Foggy Ridge Parkway Lutz, Florida 33559
    (813) 909-1441 fax:813-200-8706